Beemak Terms And Conditions

Online Stock Displays Order Information

• Most stock items will ship within 24-48 hours of order placement.
• Our orders ship via UPS (delivery 1-6 business days).
• Shipping quotes can be obtained by placing your items in the shopping cart and clicking on the "Calculate Shipping" link.
• We accept Visa, MasterCard, and American Express.
• We have a $25 minimum order for website placed orders
• Pricing is subject to change without prior notice.

Purchase Order Guideline

We are a complete online store available 24/7. We prefer that our customers place orders on our website or call us to order. When orders are placed through these methods, we are comfortable that our customers know what to expect in regards to lead times, shipping charges and other pertinent information. We also understand that certain institutions only use purchase orders. It's never a problem for us to reference your PO number on our orders. You may enter that number in the notes field on our website, or give it to the Customer Service Specialist when placing your order.

If you are unable to order online or over the phone, you may consider faxing your order to us. There are strict guidelines that, if not followed, may result in our ability to process your PO.

• You must not state Net 30 terms on your PO unless you already have an established Net 30 account with us. If you’d like to apply for Net 30 credit terms, please send your Purchase Order along with a Credit Application. Our customer service department will notify you of the status of your order.
• An initial order and subsequent orders must be $250 or more and an extensive credit check is required. Net 30 accounts are offered on a limited basis and generally require 5-7 business days for approval. The approval process will delay the processing and shipping of your initial order.
• No PO’s with a Shipping Method of "FOB Destination’ will be accepted.
• We will not process orders with missing information.

The following is required on all PO’s:

• Company Name
• Contact First and Last Name
• Billing Address
• Shipping Address (no PO Box or APO’s will be accepted)
• Valid phone & fax numbers
• Our product SKU numbers, quantity, and current price from our website.

Please Note:

• We will not be held responsible for faxed orders not received on our end.
• We do guarantee or confirm any predetermined ship dates on faxed orders. If your order is time sensitive, we recommend contacting our customer service department after faxing your order.
• We will not be responsible for duplications of orders if you have placed an order online or by phone and fax in a purchase order.

Acknowledgements

For stock orders, once your transaction is complete an order confirmation with all of the order details will be emailed to the email address provided. Imprinted and custom orders are acknowledged via fax or email. Please review and contact Beemak-IDL for any changes and or corrections. Changes made after acknowledgement must be confirmed in writing, including changes to shipping instructions.

Custom Orders

Custom Imprinted orders are subject to deposit or prepayment before production can proceed. Contact Customer Service for pricing, requirements and production times. 1st Article production samples require written approval prior to beginning production. One eProof per order is required and is provided at no charge before imprinting production can begin. Signature Art Proof approvals are required and indicate customer accepts full responsibility for accuracy of imprint. ** Any changes to original eProof other than sizing, as provided will result in New eProof Charge of $20.00 per additional proof.

Production Times

Standard production times on imprinted items are approximately 10-15 working days for established credit accounts, depending on order quantity. Please contact Customer Service for additional details.

Over/Under-Runs

Up to 5% variance may be shipped on custom and/or imprinted orders. Exact quantities are subject to 5% surcharge. Over-Runs are shipped with the order.

Cancellations

Orders where production has begun are subject to cancellation fees and reasonable charges for material and labor. If there is a deposit on account, charges will be posted against that balance and any credit balance refunded. If a debit balance occurs, it will be due and payable upon receipt.

Damages & Return Policy:

Product is guaranteed against damage or breakage to the original destination only.

We do not guarantee product that is repacked or reshipped to additional locations.

Claims for damaged or missing product must be received within 10 business days of product receipt. Claims presented after the 10 day period will not be honored.

Please contact your Sales Representative to receive a RMA or process a claim.

· Returning stock items must be received within 30 days after issuance of RMA. Product received after the 30 day period will not be credited.

· All returns are subject to a 25% inspection, re-boxing and re-stocking fee.

· All returned items must be repacked and returned in their original packaging for protection.

· Returned product received damaged will not be credited.

· Customers are responsible for the original outbound shipping cost as well as all return shipping costs.

· Custom displays, including orders items which have been imprinted are not eligible for return or credit unless damaged on receipt and reported within the 10 day limit.

· Visual proof of damage and packing may be required

· Issuance of credit or replacement will be at the discretion of Beemak-IDL.

 

Please contact Beemak-IDL at 1-844-395-1555 for any questions or concerns, 8:00 am to 4:00 pm PST Monday thru Friday, or contact us at sales@beemak-idl.com

Information Regarding Resellers

We are not a merchant middleman and do not discount off of our published pricing. We sell direct to all end users. Because we market directly in all industries distinguishes us from other display wholesalers who do not sell direct. Please do not request or submit information for discounted or special pricing on any product and quantity where we have a published price, as that will also be your price.